Computer Telephony Integration (CTI)

Computer Telephony Integration (CTI)

Samsung Xchange the CTI application with a difference. Samsung Xchange connects your telephone to your office computer, making you more productive. When a call is received via your telephone, the callers telephone number (CLI) is displayed on your screen in a small, discreet, notification window. Samsung Xchange also connects to your company’s CRM database/application and looks up the name of the caller in the database for you and displays it.

This will allow you to know who’s calling even before answering the phone.

For more information on Samsung Xchange CTI, please see this video HERE

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