AI-Powered Telephony with 3CX

Transform your business communications with intelligent telephony that captures insight, automates actions and helps your team work more efficiently.
A man in a suit talks on a phone while working on a laptop at his desk.

Intelligent Communications for Modern Business

Bring together 3CX, Leexi and Microsoft Copilot in one connected communications solution.

Modern businesses need more than just a phone system. With AI-powered telephony using 3CX, combined with Copilot and Leexi, you can automate call handling, capture key information and gain real insight from every conversation.

At Fluent, we bring together 3CX, AI voice analytics and Microsoft Copilot to create a fully connected communications solution that helps drive productivity, improve performance and deliver better customer experiences.

AI-powered telephony can help your business:

  • Automate call handling, routing and routine responses
  • Record, transcribe and summarise important conversations
  • Trigger follow-up tasks and workflows after calls
  • Gain performance insight across sales and customer service teams
  • Connect your communications with CRM and business systems
Discuss AI-Powered Telephony

Smarter Communications From Every Conversation

Explore how AI-powered telephony combines communication, analysis and automation to support your team and improve customer interactions.
Intelligent Calling
Voice Intelligence
Productivity & Automation
Secure Integration

A Phone System That Does More Than Connect Calls

AI-powered telephony enhances your phone system with intelligent features that improve how calls are handled, analysed and acted on. Using 3CX as the foundation, your business benefits from reliable communications with greater flexibility and intelligence built in.

  • Smart call routing and IVR
  • Cloud-based communications through 3CX
  • Mobile and remote working enabled
  • Scalable communications as your business grows

Turn Calls Into Usable Insight With Leexi

By integrating Leexi with 3CX, your business can automatically record, transcribe and analyse conversations. Every call becomes a source of insight, helping teams review performance, improve communication and deliver better results.

  • Automatic call recording and transcription
  • Instant summaries and action points
  • Conversation analysis for trends and performance
  • Improved sales and customer service insight

Turn Conversations Into Action With Copilot

Microsoft Copilot helps your team act on the information captured during calls. From drafting follow-up emails to preparing summaries and reports, Copilot reduces administration and helps important actions happen more efficiently.

  • Draft follow-up emails after calls
  • Summarise conversations into clear notes
  • Create reports and internal updates
  • Trigger workflows, CRM updates and follow-up tasks

Connected, Secure and Future-Ready Communications

Your phone system becomes part of a wider intelligent ecosystem, bringing together communications, insight, productivity and customer information. Fluent helps ensure the solution is implemented securely and works around your organisation.

  • Connect 3CX, Leexi, Microsoft 365 and CRM systems
  • Secure cloud infrastructure for modern communications
  • User access controls to help protect information
  • Fully IP-based solution designed for the future

Why Choose Fluent?

We make technology easier to manage with clear guidance, responsive support and solutions built around your business.

Speedy Response Times

We pride ourselves on our response times, always aiming to get back to you as soon as possible. Communication is key, so our team will always explain what we are doing and why.

Smart IT Solutions

Fluent has access to an array of solutions and products, aimed to suit a range of business needs. From small businesses to national corporations, Fluent is ready to support your IT needs.

Clear Pricing

Fluent provides a clear pricing structure from the outset, so there are no unexpected surprises. We will work with you to find the most cost effective solution for your business too.

Friendly Customer Service

Our experienced team of technicians are available to assist you whenever needed via the phone or by email.

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