Case Studies

Healthcare reception team using a phone system and tablet at a primary care desk, supporting reliable communication for staff and patients.
Seamless Healthcare Communications Migration
Fluent helped West Kent Primary Care migrate its 3CX phone system, O2 mobile estate, SIP trunks and DDI numbers with minimal disruption to critical healthcare communications.
3CX Phone Systems
Mobile Plans
Hanging protruding sign outside the george and dragon pub
A unified 3CX phone system for busy hospitality venues
Fluent implemented a cloud-based 3CX telephone system across Sankey’s hospitality venues, improving call routing, inter-site communication, missed call visibility and management flexibility.
3CX Phone Systems
Business Phone Systems
VoIP Solutions
People working around a computer
Improving communication and IT reliability
Fluent delivered a fully managed technology solution combining a modern 3CX cloud phone system with ongoing managed IT services, helping FTI improve communication, flexibility, security and reliability.
3CX Phone Systems
Managed IT Services
Cyber Security
Microsoft 365
Network Infrastructure
Two colleagues reviewing printed design proofs in a modern print studio, with workstations and large-format printers in the background.
A proactive IT partnership built around security, resilience and growth
Fluent developed a managed service designed to provide both practical day to day support and ongoing strategic direction.
Managed IT Services
Cyber Security
Microsoft 365
Security Monitoring
Funeral home receptionist speaking on the phone at her desk, supporting families with a calm and professional service.
Modernising IT and Communications Across Five Locations
Fluent implemented a centralised server environment, enhanced security measures, and modernised communications through cloud telephony and other solutions.
Managed IT Services
Cyber Security
Network Infrastructure
3CX Phone Systems
Fluent implemented a cloud-based 3CX business telephone system.
Improved client experience, flexible working, enhanced collaboration, increased productivity, reduced telecoms costs, business continuity.
3CX Phone Systems
Financial advisor showing a client a small tablet
A full digital and security transformation
Fluent transformed Prosperity IFA’s IT and security by migrating them to Microsoft 365 and implementing advanced protection measures. The result is a more secure, compliant and efficient environment with improved visibility and stronger protection against modern cyber threats.
Managed IT Services
Cyber Security
Microsoft 365
Security Monitoring
User Security Training